Hardware, Lifecycle Management & Support
Get enterprise devices – PC, Mac, Apple and Samsung – together with full lifecycle management, hardware support, and sustainable recycling. One predictable monthly fee per device, so you can focus on your business instead of managing hardware.
Device as a Service (DaaS) is a flexible, subscription-based service that provides enterprise devices together with lifecycle management, hardware support, and sustainable recycling. It gives your organization a simple, scalable, and cost-effective way to manage IT devices.
Instead of large upfront hardware investments, you pay a predictable monthly fee per device – customized to your device-specific requirements and the hardware-related services you need. Less administration, more focus on your business.
DaaS covers the complete hardware journey – from compliant device delivery to support, lifecycle management, and sustainable end-of-life handling.
Delivery of compliant devices supporting Windows or macOS, based on your needs, that meet relevant regulations.
Devices arrive enrolled in Microsoft Intune – ready for management through Cloud Driven Workplace or any other Intune-based service. Requires a Microsoft 365 license with Intune (Business Premium, E3, or E5).
A dedicated Service Desk for hardware support and fault reporting to manufacturers. Extended warranty coverage may vary by device type and contract length.
Repair or replacement of defective devices at no additional cost during the contracted replacement cycle – keeping your users productive.
Full lifecycle management from sourcing to recycling, with recommendations to optimize device usage and cost over the contracted lifetime.
Real-time visibility through the Asset Portal with device status reports and asset tagging (EAN code, phone number, and link to itm8 Service Desk).
Device as a Service turns hardware from a capital headache into a flexible, predictable service that scales with your organization.
A single monthly fee per device covers hardware, support, and lifecycle services – with contract terms of up to 60 months.
Combine DaaS hardware with Cloud Driven Workplace policy and security management for complete workplace coverage.
DaaS delivers and manages the enterprise hardware your teams rely on – across platforms and device types.
Compliant Windows laptops and desktops, delivered and enrolled in Intune.
macOS devices supported to your specification, with lifecycle management and hardware support included.
Apple mobile devices delivered, supported, and managed across their full lifecycle.
Samsung smartphones and tablets included in the same subscription and lifecycle model.
Take-back of end-of-life equipment, including peripherals, recycled safely with a CO₂ reduction report.
Good to know: DaaS requires a Microsoft 365 license with Intune (Business Premium, E3, or E5). Pricing is per device, with the unit count reconciled quarterly; the monthly cost per device is reduced by 25% once a device passes its agreed replacement cycle. Shipping for reuse handling may be charged separately. If the agreement is terminated early, the remaining months of each device's replacement cycle are invoiced.
We manage the entire device journey – from sourcing to sustainable recycling – to maximize value and reduce your environmental footprint. Tailor the service further with optional add-ons.
Let's discuss how Device as a Service can give your organization predictable costs, less administration, and a more sustainable device fleet.